Skip to main content

πŸ—‚ Archive my conversations

No more cluttered home screen! πŸš€ Kraaft lets you archive finished project conversations in seconds β€” just for you or for the whole team. πŸ“‹

Archived conversations are not deleted: you can find them again at any time in your archives πŸ—‚

⚠️ Only admins and account owners can archive a conversation for everyone.

πŸ”— Want to permanently delete a conversation? Click here


πŸ“± Archiving a Kraaft conversation on mobile

Two methods available on mobile πŸ‘‡

Method 1 β€” Swipe left:

  1. Swipe left on the conversation from your home screen πŸ‘ˆ

  2. Tap the green button with the archive icon βœ…

Method 2 β€” Long press:

  1. Press and hold the conversation until the menu appears πŸ“‹

  2. Select Archive

  3. Choose For me or For everyone 🎯


πŸ’» Archiving a Kraaft conversation on the computer

On the web, you have two methods available ⚑

Method 1 β€” Via the information panel:

  1. Click on Info at the top of the conversation πŸ“‹

  2. Scroll to the bottom of the page

  3. Click Archive conversation πŸ—‚

  4. Choose For me or For everyone

Method 2 β€” Via the three dots:

  1. Click on β‹― next to the conversation in the list πŸ‘ˆ

  2. Select Archive

  3. Choose For me or For everyone 🎯

⚠️ If someone sends a new message on an archived conversation, it will automatically be unarchived and you'll receive a notification πŸ””


πŸ”Ž Finding my archived Kraaft conversations

Your archived conversations are always accessible πŸ“‚ Here's how to find them:

  1. Click on the filter funnel πŸ”½ next to the search bar

  2. Select Visibility

  3. Check the Archived conversations box βœ…

  4. Click Filter 🎯

πŸ’‘ To return to your normal view, click Reset in the top right.


πŸ“€ Unarchiving a Kraaft conversation

Want to bring a conversation back to your home screen? Just as easy as archiving! πŸŽ‰

On mobile πŸ“±:

  • Swipe left on the conversation πŸ‘ˆ β†’ tap the green button

  • Or press and hold the conversation πŸ“‹ β†’ select Unarchive

On the computer πŸ’»:

  • Click on Info or β‹― next to the conversation πŸ‘ˆ

  • Select Unarchive βœ…


πŸ’¬ Need help? Contact our support!

Did this answer your question?