Want to include your clients, suppliers or partners directly in your Kraaft conversations? 🎯 External guests let you centralise all your communications in the right conversation — no more scattered emails!
👥 What is an external guest?
An external guest is anyone outside your organisation 👥: client, supplier, project owner, project manager, subcontractor...
By inviting them into a Kraaft conversation, you guarantee 📋:
✅ Complete traceability of all your exchanges
💬 Quick replies in the right context
📂 Zero lost messages — everything stays in Kraaft, not in emails
💡 Who can invite an external guest? Account owners, administrators and standard members can invite external guests into a Kraaft conversation 🔑 External guests cannot invite others.
📤 Invite an external guest to a Kraaft conversation
Same process on mobile and web 📱💻 — here's how to do it in a few seconds ⬇️
Open the conversation in question
Tap the person icon in the top right 👤
Tap the pencil icon in the top right ✏️
At the bottom of the list, tap Invite a new member
Select An external guest ➕
Send the invitation link to the person 🔗
💡 Your guest doesn't know how to connect? Send them this article so they can join Kraaft easily: External guest: how to join Kraaft? 🔗
🔑 What external guests have access to
Each guest only has access to the conversation they were invited to 🔐 Check the dedicated article to see the full details of their rights:
⚠️ Additional module — External guests are included in an additional fixed-price module 💰 Contact the Kraaft team to find out more and activate this feature!