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🔗 Join a Conversation in Kraaft

Want to join a conversation you're not part of yet? Kraaft makes it easy — just a few clicks, depending on your role in the workspace! 🚀


🔐 Who can join a conversation?

It depends on your role in the Kraaft workspace:

  • 🔧 Administrator or account owner → you can join any conversation on your own

  • 👤 Standard role or external guest → you need to be added by a member of the conversation


🔧 Join a conversation (admins and account owners)

To see all conversations — including ones you're not a member of — first activate the "All conversations" filter 🔍

  1. Click the funnel icon next to the search bar

  2. Select "Visibility"

  3. Choose "All conversations"

  4. Click "Filter"

Then, two methods are available depending on your interface ⬇️


💻 On the web

Method 1 — From the conversation list 🗂️

  1. Find the conversation you want to join

  2. Click "..." to the right of its name

  3. Select "Join conversation"

Method 2 — From the Info tab ℹ️

  1. Open the conversation

  2. Go to the "Info" tab 📋

  3. Scroll down and click "Join conversation"


📱 On mobile

Method 1 — From the conversation list 🗂️

  1. Long press on the conversation you want to join

  2. In the menu that appears, tap "Join conversation"

Method 2 — From conversation information ℹ️

  1. Open the conversation

  2. Tap "View information" just below the title 📋

  3. Scroll down and tap "Join conversation"


👥 Are you a standard user or external guest?

You can't join a conversation on your own 🔒 Ask a member already in the conversation to add you.

👉 Check out the article Add members to my conversation for detailed steps.


💬 Need help?

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