Kraaft makes it easy to connect your workspace to your other tools and automate your workflows: no more double entry, just smart connections 💡
A few concrete examples ⬇️
🏗️ Automatically create a Kraaft conversation from your ERP when a project kicks off
📂 Archive your reports in SharePoint, Google Drive or your DMS as soon as they’re completed
🔔 Trigger an action in an external tool as soon as a report’s status changes in Kraaft
💬 Automatically send a message or photo in a conversation from a third-party tool
☑️ Step 1: Activate the API on your Kraaft workspace
The Kraaft API isn’t activated by default ⚙️ To get it, contact our support.
⚠️ Only an account owner can request activation.
🔑 Step 2: Create a Kraaft API key
Once the API is activated, the workspace admin or owner can create keys from the settings 🛠️
Go to the Menu → Settings of your workspace
Click the API Keys tab 🔑
Click "Create an API key" ➕
Give it a clear name (e.g. "Make - ERP" or "Zapier - Archiving") 📋
Choose the key’s role
💡 An API key’s permissions follow the exact same roles as in Kraaft: External, Standard, Administrator and Owner 👤 Each role gives access to a different scope of your conversations and reports — we cover the details of each role in our article "Going further with the Kraaft API", to help you pick the right one for your use case.
⚠️ The key is only shown once — copy it right away! If you lose it, you’ll need to create a new one (takes 2 minutes, but better to avoid it 😅)
📦 What you can do with the Kraaft API today
The API is organized around 4 resources 🗂️
🗂️ Workspaces — list the workspaces accessible with your key
📋 Schemas — read the structure of your reports to know what to send and receive
📝 Records & Conversations — list, read, create and update your reports and conversations
⚡ Events — detect everything happening in Kraaft in real time
⚡ Zoom on Events
Kraaft keeps a log of everything that happens: every report created, updated or deleted generates an event 🔔 Two ways to consume them:
List of events — poll Kraaft at regular intervals ("what happened since last time?")
Real-time events — get events instantly, as soon as they happen ⚡
Example: your ERP gets notified automatically as soon as a report moves to "Done" status in Kraaft — no manual action needed ⚡
✅ And since recently, you can also send messages and files (photos, documents) directly into a conversation via the API — handy for notifying a field team or attaching a document from a third-party tool, without opening the app 📤
🤖 Using the Kraaft API with an automation tool
Want to connect the Kraaft API to a no-code tool? Absolutely possible 🎉
✅ Make: native Kraaft connectors are available directly in Make
🔧 n8n, Zapier and others: use your tool’s HTTP or API request modules to call the Kraaft API
🔜 More native Kraaft connectors are coming to other tools soon
📖 Accessing the Kraaft API documentation
The official documentation is available here 👉 developers.kraaft.co
It covers every available endpoint, the expected data formats and the authentication methods 📚 A technical profile will get up to speed quickly!
📊 Want to analyze your Kraaft data?
Kraaft Data Exchange (KDE) is made for that 📊 Connect your data to Power BI, Tableau or Looker — and manage your projects from a single data visualization tool.
🔍 Want to go further?
Key roles in detail, resolving IDs, lists and tables, connecting to Make/n8n… we’ve gathered every subtlety we found while testing the API in depth, in a companion article 🕵️