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πŸ€– Create an automation

Kraaft saves you precious time with automations! πŸš€ No more manual sending or forgotten steps: set up a rule once, and Kraaft handles the rest. Notifications, messages in the conversation, reports automatically sent by email… everything runs smoothly with no extra effort on your part. πŸŽ‰


🚨 Types of alerts available on Kraaft

Three types of alerts can be triggered by a Kraaft automation:

  • Notifications β€” Stay informed in real time with notifications directly on your device πŸ“±

  • Messages in the conversation β€” Receive alerts directly in the project discussions ⚠️

  • Emails β€” Automatically send an email to the right people, even if they do not have a Kraaft account πŸ“€


πŸ’‘ Examples of how to use Kraaft automations

Wondering how this could help you in practice? Here are a few real-life examples:

  • Hazard alert on a project β€” Be immediately notified when an issue is reported, so you can react fast and limit the impact 🚨

  • Task validation β€” Receive a notification as soon as a task is validated, to track progress in real time 🚧

  • Assigning a responsible person β€” Be automatically notified when you are assigned as the person in charge of a new task πŸ‘·

  • Sending reports β€” Send a PDF, Word or Excel report directly to stakeholders as soon as it is completed πŸ“„


πŸ§‘β€πŸ’» Create a Kraaft automation (admins only)

Only administrators can set up Kraaft automations. Here’s how:

  1. On your computer, click on "Automations" in the left menu

  2. Click on "New automation" βž•

  3. Give your automation a name

  4. Choose the relevant report or conversation πŸ“‹

  5. Set the condition that triggers the automation (e.g. as soon as the "Validation" box is checked)

  6. Choose the action to perform (e.g. send an email)

  7. Fill in the action content β€” the message to display, the attachment format, the recipients πŸ“€

  8. Click "Save changes"

  9. Your automation is now active βœ…

πŸ’‘ Tip: if a recipient does not have a Kraaft account, they can still receive emails. Just enter their email address directly in the recipients field.


πŸ“Ž Attachments in automatic emails

When you set up an email automation, you can choose which type of attachment to send with the report 🎯

Available formats:

  • PDF β€” The classic format, ideal for sharing readable reports anywhere πŸ“„

  • Word β€” For recipients who need to edit the document ✍️

  • Excel β€” For structured, spreadsheet-ready exports πŸ“Š

  • Photos only β€” To share just the visuals from the report πŸ“Έ

⚠️ If the attachment is large: rather than blocking the send, Kraaft sends the email as normal with a download button in place of the attachment. The recipient simply clicks the button to retrieve the file.


♻️ Manage your Kraaft automations

Once your automations are set up, you stay in control at all times πŸ”§

  • Enable / Disable β€” Use the toggle right next to the automation to pause or reactivate it

  • Duplicate β€” Click the 3 dots to the right of an automation, then "Duplicate" to create a copy (perfect when you have similar automations to set up) ♻️

  • Delete β€” From the same 3-dot menu, you can permanently delete an automation πŸ—‘οΈ


πŸ’¬ Need help? Contact our support!

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